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Return, Refund, and Exchange Terms

Oxhide offers no questions asked returns and exchange policy. Shop with peace of mind

Send an email to [email protected] using the order id sent to your email, to initiate the refund or exchange process.

  • Refund to be filed within 30 days Product should not be used, packing to be preserved.
  • In case of Refunds 3% commission deduction will be there  if payment is done by credit card and 5% if done by Grabpay.
  • In case of Refunds shipping charges will be borne by customer. 
  • If you are returning due to incorrect size, please do contact our customer service, we might have a ready solution.

Please note that products that are customised or altered at your request can NOT be returned or exchanged.

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