Return, Refund, and Exchange Terms
Oxhide offers no questions asked returns and exchange policy. Shop with peace of mind
Send an email to [email protected] using the order id sent to your email, to initiate the refund or exchange process.
- Refund to be filed within 30 days Product should not be used, packing to be preserved.
- In case of Refunds 3% commission deduction will be there if payment is done by credit card and 5% if done by Grabpay.
- In case of Refunds shipping charges will be borne by customer.
- If you are returning due to incorrect size, please do contact our customer service, we might have a ready solution.
Please note that products that are customised or altered at your request can NOT be returned or exchanged.